Customers Are Core To A Business’s Success Keeping Customers Happy makes them likely to return and remain loyal for years. However, in a sea flooded with competitors, how does one […]
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Get Customers Attention With Thanksgiving Cards
Thanksgiving Cards Can Break Through The Clutter of the Holidays It seems like every business sends Christmas cards during the holidays to their favorite customers. Sometimes this practice appears to […]
Promotional Products – Promotions that Work
Promotional Products Work Week October 5-9, 2020 Did you know Promotional Products Work? Every day businesses large and small pass out advertising items that command attention and brings in business […]
Giving Back To The Community
Giving Back to the Community The holiday season is all about love, sharing and giving so what’s a better time to focus on your local community and giving back. This […]
Managing Your Online Reputation
One of our clients received a complaint about service on Facebook this week. We monitor this client’s social media and responded immediately to help them solve the problem. The situation […]
Advertising Basics: Make it Easy for Your Customers
A recent advertising insert in the Dallas Morning News caught my attention, not for what it said, but for what was not included. The large full color insert for Conn’s […]
Bad Press That Builds Business
An unhappy customer can have far greater impact now than in the past. In fact, a complaint before the advent of Twitter and Facebook would usually only reach the disgruntled […]
Is Customer Service Dead?
A recent article by Cheryl Hall in the Dallas Morning News on Customer Service caught my attention. It seems, Garrett Boone, Chairman Emeritus of the Container Store, spent some time […]